We are currently OPEN Monday – Friday from 10AM – 4PM and Saturday – Sunday from 10AM – 5PM
A timed ticket must be purchased online prior to your arrival and face masks are required for all visitors ages 2+
Onsite and walk-up tickets are not available at this time.

Safety at Play FAQ

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Safety at Play

Temperature checks before entry

  • All employees and visitors will walk through a thermal scanner (similar to what you see at an airport) prior to entry. It’s all touchless! The maximum temperature allowed for entry is 100.3.

    • Masks Required

  • Face masks must be worn over the nose and mouth by all guests ages 2 and older while in the museum. Out of an abundance of caution for the safety of our guests and staff, we will not be allowing any exceptions to this policy.​

    • Maintaining Safe Social Distancing

  • In accordance with the recommendations by public health officials, we will be at a reduced capacity to allow for proper social distancing.
  • Timed entry tickets will ensure a consistent flow for visitors and allow for ample amounts of personal space.
  • Our friendly staff is stationed throughout the museum monitoring the number of visitors in and out of our galleries and other public spaces. We are here to help make your experience safe and fun.
  • Signs and floor markers around our building will also encourage social distancing, hand washing, and other safe behavior.

    • The Science Center strives to maintain a clean facility and consistently receives high marks from our guests for the cleanliness of our exhibit spaces and restrooms. In the wake of the public health concerns around COVID-19 (Coronavirus), we have augmented cleaning protocols with a specific focus on areas and surfaces with frequent guest contact. Our “Clean Team” has been trained on best practices for preventing the spread of germs and viruses. In addition, our employees engage in frequent hand washing and encourage guests to do so as well.

    Bringing our Robust Cleaning Practices to the Next Level

  • Our re-opening protocols include a larger cleaning crew – one for each gallery – to disinfect surfaces, exhibits, and “high touch” areas, like door handles and elevator buttons.
  • Disinfectant wipes and “dirty bins” are being provided for guests to wipe down exhibits and surfaces before and after use.
  • Our systems do not recirculate air and fresh air is constantly circulated in our building. Our environmental controls are carefully maintained with new air filters that were recently installed.
  • Restrooms are cleaned and disinfected frequently throughout the day.
  • The building undergoes a rigorous deep cleaning nightly with Ammonium Chloride disinfectant as recommended by the CDC.
  • In addition, we’ve installed 42 automatic flush units in restrooms, 12-Plexiglas safety shields, 10 Hand Sanitizing Stations at exhibit entrances, and 14 self-serve disinfecting stations for visitors to wipe down exhibits before and after use.

    • How We’re Protecting our Employees and You

  • Employees must wear face masks and may not report to work if they are sick. If you or anyone in your party is not feeling healthy, please stay at home. A touchless temperature check for all guests and employees is required. The temperature maximum for entry is 100.4.
  • The use of hand dryers in the restrooms and other areas will be temporarily suspended.
  • Some experiences will be temporarily unavailable.
  • Some of the smaller harder to clean hands-on components, like building bricks and golf balls, have been temporarily removed.
  • The Connecticut Science Center has completed self-certification for reopening under the CT Department of Economic and Community Development (DECD).

    • We are smiling under our masks and can’t wait to see you in person! We are in close communication with public health officials and are working within guidelines to support all activities to protect public health and restore Connecticut’s quality life. Visitors who choose to visit the Connecticut Science Center during this time should be aware of the potential risks, including increased risk for those ages 65+. The Connecticut Science Center reserves the right to deny access to any non-compliant guest.

    Please note: You must have a ticket when you arrive. Guests without a ticket will be encouraged to purchase tickets online and return. We also ask that you stay in your vehicle until the start time of your timed-ticket reservation. Guests are also welcome to wait outside on the Science Center Plaza.

    Timed Tickets

    Member tickets are FREE, but you are still required to reserve a timed ticket online. Members can only reserve $0 tickets equal to the level of their Membership size (4 person Membership = 4 $0 tickets). A reminder that the Caregiver add-on does not increase the size of your Membership. Additional guest tickets would need to be purchased at the regular price online in advance. All Memberships will be validated upon arrival. Members can reserve a timed ticket here.

    Our General Admission pricing can be found here. Please note that some add-on experiences, Double Play, and Triple Play tickets are not available at this time.

    The employees of our Corporate Rewards partner companies should purchase their tickets from this page here. Please bring proof of employment with your timed ticket. If you require further assistance, please contact wgray@ctsciencecenter.org

    If you already have a ticket or 100% off voucher, you do not need to reserve a timed ticket. Simply bring your ticket/voucher to the Science Center for entry. Any additional guests not covered by your ticket/voucher would need to purchase a timed ticket prior to arrival.

    Discounts and coupons cannot be accepted at this time. We apologize for any inconvenience.

    Membership Frequently Asked Questions

    Members will be required to present their Timed Tickets, Membership card, and a photo ID upon arrival.

    Member tickets are FREE, but you are still required to reserve a timed ticket online. Members can only reserve $0 tickets equal to the level of their Membership size (4 person Membership = 4 $0 tickets). A reminder that the Caregiver add-on does not increase the size of your Membership. Additional guest tickets would need to be purchased at the regular price online in advance. All Memberships will be validated upon arrival. Members can reserve a timed ticket here.

    General Operations

    To ensure the safety, comfort, and enjoyment of all visitors to the Connecticut Science Center, please take notice of our visitor policies.

    The theater is currently closed. There are also several experiences in select galleries that may be on hold for the time being.

    Yes, the water play area of the Kidspace Children’s Gallery is open. The water is filtered and treated. There are just a couple changes you should be aware of. The reading nook and pneumatic launcher are temporarily closed. Also, shared smocks and hand dryers are not available. Paper towels will be supplied.

    At this time SUBWAY is closed.

    Open Weekends 11:30AM - 5PM

    Yes, bag lunches and food from outside restaurants are completely ok. Keep in mind, other than water, no food may be consumed inside our galleries. Guests are strongly encouraged to bring refillable water bottles. Our drinking fountains are temporarily off-limits.

    The Science Center Plaza is a great place to eat your lunch and enjoy our beautiful outdoor plaza. This fantastic space was recently transformed to support science learning and provide a vibrant public space complete with seating and gardens. Visitors may remove their masks while eating. We ask that you use an abundance of caution and common sense.

    At this time the Gift Shop is closed.

    Our drinking fountains have been temporarily disabled. It is strongly encouraged that visitors bring a water bottle from home. Water bottle filling stations are available. Bottles of water are sold at SUBWAY™ and in the vending machines. Reusable water bottles are sold in the Science Center Gift Shop.

    We are unable to provide coat racks at this time. There are a limited number of coin-operated lockers located on the Lobby Level and are available on a first-come basis.

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