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Request For Proposals

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DIGITAL EXPERIENCE UPGRADE: WEBSITE, PLATFORM, & COMPANION APP

The Connecticut Science Center is accepting proposals from outside vendors to reimagine our existing website and mobile App (https://www.ctsciencecenter.org) to achieve the objectives of its new Strategic Vision: Digital Engagement to Connect and Serve. This strategic goal will deepen and extend the museum visit with integrated online experiences for learning, transacting, and connecting. The Connecticut Science Center envisions a new website, interactive platform, and mobile App to collectively communicate our brand and mission, streamline program interactions, enhance our customer relations management (CRM), capture and reflect the excitement of an onsite visit, showcase exhibits, programming, our deep commitment to the community and STEM engagement, and present a powerful experience that provides meaningful and fun opportunities to learn about and become engaged with the Connecticut Science Center both in-person and online.

Main Project DELIVERABLES

  • A new main website that improves the organization and usability aimed at our key audiences effectively communicates our brand and mission and motivates people to engage with us pre- and post-visit. This new site should be designed with the companion App in mind for a cohesive user experience across devices
  • An interactive platform – “STEM Portal” – a “home base” promoting and servicing online individualized and family accounts for delivery and engagement of personalized programs, STEM challenges, surveys, interactive sessions with our STEM Educators, games, badging and gamification (leaderboard) elements, and subscription options. This is not a separate website but more of a site-within-a-site that fully engages the user
  • A new companion App that directly reflects, while enhancing specifically for onsite use, the main website with an intuitive, mobile-first design, AI-enabled user interface to plan, transact and enrich the onsite user experience while supporting pre- and post-visit content, activities, and invitations

Timeline

This is an open and competitive process. Bidders need not reside or currently do business in Connecticut to apply. The request for proposal (RFP) process will work as follows (a full detailed timeline is in the RFP document):

  • RFP will officially open for bids 12:00PM/Noon/EST on March 20, 2023
  • Questions about this RFP will be accepted up until 12:00PM/Noon/EST on April 24, 2023 and must be submitted in writing to Sean Nadeau, Director of Marketing & Digital Experience, at snadeau@ctsciencecenter.org.
  • A pre-proposal remote Zoom meeting will be held on March 28, 2023 at 1:00PM/EST for potential bidders to ask follow-up questions or glean more insight into the scope of the project.
  • All bid proposals are due in full by 12:00PM/Noon/EST on May 1, 2023. Any proposals received after 12:00PM/Noon/EST on May 1, 2023, will not be considered.
  • After the RFP process closes, The Connecticut Science Center will review all proposals submitted based on the “Proposal Guidelines & Evaluation” criteria outlined in this RFP and invite selected companies to participate in an interview and presentation. Following the interview/presentation period, the Connecticut Science Center will select a company or companies to proceed with and award the project to.
  • All bids should be sent directly to the contact below either electronically or by Mail (or both). If sending a hard-copy proposal, please also include a thumb drive with an electronic copy as well. All bids, regardless of how they are being delivered, must be received by 12:00PM/Noon/EST on May 1, 2023. The Connecticut Science Center is not responsible for any mailed or emailed proposals that are rejected, lost, or undelivered.
Sean Nadeau
Director of Marketing & Digital Experience
Connecticut Science Center
250 Columbus Boulevard
Hartford, CT 06103
Email: snadeau@ctsciencecenter.org

IMPORTANT FILES


Official RFP Document

PRE-BID ZOOM MEETING:

This meeting will be held remotely (via Zoom) on March 28, 2023 at 1PM/EST

JOIN US ON ZOOM:

Topic: PRE-BID MEETING: DIGITAL EXPERIENCE UPGRADE

Time: March 28, 2023 01:00 PM Eastern Time (US and Canada)

Meeting ID: 824 6437 2415

Passcode: 319124

Join Zoom Meeting

https://us02web.zoom.us/j/82464372415?pwd=VHlUalBZZjZxeWFUQUYxamUrMmIvQT09

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