On all Membership levels 2 and above, you may name either one or two adult “Cardholders.” These Cardholders must be adults over the age of 18. You can think of these names as a primary membership holder and an alternate. One of the named Cardholders must be present and show a membership card and a valid photo ID to use the Membership or any of the membership benefits.
Typically, families choose to name both spouses as Cardholders; however, you may name another adult instead. Here is an example: If your children would typically visit with their mother or their grandmother, you may name the mother and the grandmother as the two adult Cardholders. However, the father (or any other adult in the family) would not be able to use the membership card by himself because he is not a named Cardholder. Of course, the father may visit under the total number of people covered by the membership, but he must come along with one of the named Cardholders.
We generally allow two adults from the same family to be named on the same membership, but not two adults from two different families. For instance, you may not split your membership with a friend or a next-door neighbor.
For instance, a 4-person membership could cover:
- 1 named adult Cardholder and 3 children
- OR 1 Cardholder, 1 additional adult and 2 children
- OR 1 Cardholder, 2 additional adults and 1 child
- OR 1 Cardholder and 3 additional adults
On membership levels 2 and higher, you may name two adults to be Cardholders on the membership. Memberships with a Caregiver allow you to add a third adult Cardholder to your membership, so that a grandparent, au pair, nanny, or other caregiver may also use your Membership and visit with your children.
Please note: this option does not increase the total number of people who can visit at any time; that is still the same as the membership level: The 3 Person + Caregiver level allows 3 people to enter at a time, not 4 people.
Memberships with Caregivers allow a third valid user for the membership, who can visit and use the membership without one of the other named Cardholders present. Please note that you may use this membership to name a Caregiver for your family; you may not split the membership with another family.
Using the Membership
Purchasing the Membership
Yes, we fully support giving the gift of science! You may purchase a gift of Membership online, at the ticketing counter, or over the phone. Be sure to select “Gift of Membership” rather than a regular membership, so you will have the opportunity to enter payment information separately from the membership recipient information.
Please remember – if you are buying a gift for a child, be sure to name the child’s parents as the Cardholders on the membership, as we do not allow memberships in a child’s name.If you are uncertain of what membership might be right for your recipients, or you are unsure of how membership works, please call us in the Membership office before you make your purchase. We are always happy to answer questions and help you pick out the right size membership.
Yes! You have 30 days from the day of your visit to apply a portion or all of your General Admission towards a Membership. You may apply the number of General Admission tickets that matches the level of Membership you would like to purchase. For example, if you purchased 4 General Admission tickets, you may apply 4 tickets to a 4 Person Membership or above, but you may only apply 3 of those tickets to a 3 Person Membership, or 2 tickets to a 2 Person Membership, and so on.
You MUST have your original receipt in order to apply the amount to your membership. We do NOT accept credit card statements as proof of purchase.
Please note that trade-ups are only available at the Science Center ticketing counter or by contacting our Membership Office. Trade-ups cannot be processed online. If you purchase your membership online we will not refund your general admission tickets.
Altering the Membership
Enter the LAZ garage beneath our building and take a ticket to park as usual. As you exit the garage, show both your parking ticket and your membership card together to the parking attendant in order to receive the $5 rate.
Please note that you must be able to show a valid temporary card dated within the last 30 days or an active permanent membership card as you leave the garage in order to get the Member rate.
The garage is owned by LAZ and is open to the public, so you must show your membership card each time you park in order to get the discount. If you have lost your membership card, ask for a temporary card at the front counter on your way out of the Science Center.
Please note that we do not refund LAZ parking charges, so remember to show your card!
Exact benefits may change for each reciprocal arrangement; however, we typically arrange a “same rules apply” exchange for general admission. This means that you may visit the partner institution during the specific month of the benefit and show your Connecticut Science Center Membership card to receive free general admission for the number of people on your Membership.
Please note that these institutions do not have access to our database, so they cannot look up your membership. A named Cardholder MUST present your valid, up-to-date membership card and a photo ID to use the benefit.
As long as one Cardholder is present with their membership card, you will receive free general admission for the number of people listed on your card. Our partners will accept an official email confirmation with a valid expiration date, a temporary card dated within the last 30 days, or a permanent membership card that has not yet expired.
Please note that we do not refund general admission paid to reciprocal partners, so remember to bring your card!
Give us a call in the Membership office at least TWO business days in advance to request an email confirmation of your membership. You may also stop by the ticketing counter in person and request temporary cards.
Our partner institutions do not have access to our database, so they cannot look up your membership. You MUST be able to show proof of your active Connecticut Science Center Membership at the time you visit the partner institution (example: a permanent card with a current expiration date, a temporary card dated within the last 30 days, or an email from the Membership Office with a current expiration date).
Please note that we do not confirm memberships by phone, and we do not refund general admission paid to reciprocal partners, so bring proof of membership!