Membership FAQ

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Membership FAQ

Yes. Simply show your photo ID at our ticketing counter; our staff can look up your Membership for you. They will provide a temporary card for you to use in the gift shop and parking garage for the day. If you have lost your card, you can request a new one at the ticketing counter during your visit.
We organize our memberships by total number of people, including both adults and children aged 3 and above. If you have a child who is 2 or under, they are free and do not need to be covered by the membership. For instance, if you are a family of two adults and two children aged 3 and above, a 4-person membership would probably be a good fit. The exception is the individual membership, which only covers one (1) adult, whose name appears on the membership card. All memberships from 2-person up must include at least one adult “Cardholder”, but the remaining “slots” are flexible and can be used to cover both adults and children, up to the membership level you have chosen.
On all Membership levels 2 and above (excluding the Individual Membership), you may name either 1 or 2 adult “Carholders” (also called “Primary Members”). These Cardholders must be adults over the age of 18. You can think of these names as a primary membership holder and an alternate, one of whom must always be present to use the membership. The two named adults do not have to live in the same household, but the Membership cannot be shared across multiple families. For instance, if your family would typically come with the mother and the grandmother, you may name the mother and the grandmother as the two cardholders. However, the father in the family would not be able to use the membership card because he is not a named Cardholder. We generally allow two adults from the same family to be named on the same membership, but not two adults from two different families (you can have a membership with your family, but not your next-door neighbor). Each named member must be able to provide a valid photo ID at the ticketing counter during each visit. At least one of the named members must be present to use the Membership or any of the membership benefits.
Yes! At least one of the Named Cardholders must be present at all times in order to use the card or any of the benefits. However, as long as at least one Cardholder is present, the remaining people covered by the membership are flexible. You can bring different people up to the total on your membership, as long as at least one of the group is one of the Cardholders.
No. You may count guests towards the total number of people listed on your card. Any guests above and beyond your membership level may purchase day tickets.
No. One named member must always be present if a Membership is being used. If you’d like to send your children to the Science Center with a relative or babysitter, consider our Caregiver Add-On option!
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No. The two names on the membership must both be adults over the age of 18. We do not put the names of children on membership cards.
No. Only one caregiver can be added on to a Membership, and the named caregiver may only be changed once during a year of Membership. If you need to change a named caregiver, please contact our Membership Office.
Yes. We fully support giving the gift of Science! You may purchase a gift of Membership online, at the ticketing counter, or over the phone. Be sure to select “Gift of Membership” rather than a regular membership, so you will have the opportunity to enter payment information separately from the membership recipient information.
While we do not participate in the ASTC passport program, we do occasionally partner with different area attractions to provide our members with more destinations to enjoy. To see who we are currently partnering with, view our Member Benefits. Membership Benefits
If you would like to upgrade to a higher level of Membership, you may do so at the ticketing counter during your next visit or by calling the Membership office. You’ll only pay the difference between your current Membership and any level to which you wish to upgrade. Note: we do not prorate based on the remaining time on the membership; the upgrade price is constant throughout the year. The upgrade will last until your current expiration date.
Yes. You have 30 days from the day of your visit to apply a portion or all of your General Admission towards a Membership. You may apply the number of General Admission tickets that corresponds to the level of Membership you’d like to purchase. For example, if you purchased 4 General Admission tickets, you may apply all four tickets to a 4 Person Membership or above, but you may only apply 3 of those tickets to a 3 Person Membership, or 2 tickets to a 2 Person Membership, and so on. You MUST have your original receipt in order to apply the amount to your membership. We do not accept credit card statements as proof of purchase. Please note that trade-ups are only available at the Science Center ticketing counter or by contacting our Membership Office. Trade-ups CANNOT be processed online.
No. We do not prorate any upgrades or add-ons. Any upgrade or caregiver add-on will expire on the same date as your original Membership purchase. If you are within a few months of expiring, you can choose to renew your Membership early at the higher level and have your new benefits begin immediately.
Yes! If you choose to renew early, your renewal will start the day after your current membership expires, and will run for a full year.
No. Birthday parties and field trips have specific activities, programming, and space requirements that are included in the admission price, but are not covered by Membership.
Members can take a ticket as they enter the garage. As you exit, show your parking ticket and your membership card to the attendant at the same time in order to receive the $5 rate.